FAQs

Once shipped, you will receive a tracking link via email or SMS.

You can request a return or exchange within 7 days of delivery.

Yes. Size exchange for the same product is free (subject to availability).

Yes. A ₹99 handling fee per order applies for refunds.

Refunds are processed within 5–7 business days after inspection approval.

Prepaid Orders → Original payment method COD Orders → Bank transfer

Report within 48 hours with clear photos. We will arrange a replacement or full refund.

Yes. Partial returns are allowed. The ₹99 handling fee applies once per order.

Custom items, clearance products, and hygiene-sensitive items cannot be returned.

The fee helps cover reverse logistics, inspection, and processing costs while keeping our pricing fair and sustainable.
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